faq karmelitermarkt: alles, was sie schon immer über das grätzlhotel wissen wollten. und noch vieles mehr

arrival and departure

by car: you reach the grätzlhotel Karmelitermarkt by car easily

public transport: tramline 2, underground-line 2 (U2 Taborstraße)

airport: CAT (City Airport Train) from station Wien Mitte, then with the U4 to Schottenring and a short walk or change to the U2 till Taborstraße (5 minutes walk) or airport bus to Schwedenplatz, and then a few minutes walk

taxi/limousine service: € 44,–

on foot: 10 minutes walk to the underground stations Schwedenplatz and Taborstraße

arrival and departure

The suites are available from 3.00 p.m. on the day of arrival. On your day of departure, we ask that you please check out by 11:00 am and to return the key at the reception. If you have any questions, don’t hesitate to ask us at the reception.


If you have a headache or hayfever you can find prompt help at the pharmacy a few meters away: »Schlangen-Apotheke« in the Hollandstraße 15.

ATM/cash machine

directly on the Karmelitermarkt, just around the corner, Hollandstraße 11 you will find an ATM.


Of course we also offer barrier-free (studio) rooms. Please ask at the reception or when making your booking

bar and reception

»the reception« is the heart of the Grätzl. We are at your disposal with foot an drink as well as with help and advice.

monday and tuesday: 8.00 a.m. to 4.00 p.m.
wednesday to sunday: 8.00 a.m. to 11.00 p.m.

discussions and meetings

Our suites are available also for seminars, product presentations and meetings for up to 10 people.


Just ask for free rental bike.


The grätzlhotel Karmelitermarkt is best reachable by airport bus to Schwedenplatz Or you take the CAT (City Airport Train) to station Wien Mitte, then with the U4 to Schottenring

It’s a pleasure for us to arrange your Airport-transfer.

der grätzltransfer


Enjoy your traditional viennese breakfast at the reception.


You can leave your luggage in our office for free on the day of your departure.


From the original Viennese Mannerschnitte to the box-spring bed, you can find a fine selection of products in our own shop to pick up something for yourself, as a present or for a souvenir.

Gift certificates

You can of course present someone with our gift certificates.


Dogs are welcome, and we also have a dog bed, complete with doggie treats included! € 15,- per day


We are happy to offer you a free bed for your baby. Children of ages up to 7 years are only €20 per night.

Air conditioning

All of our suites are located on the ground floor and maintain a pleasant temperature during the summer. Depending on the exposure of a building and the sun exposure we equipped them with air conditions.

Credit cards

We accept American Express, MasterCard, Visa, Cashcard and EC-Cards.


All suites are equipped with a minibar. You can find something there for every taste.

Picnic basket

Travelling makes you hungry. For this reason we offer a picnic basket to our guests, on request. The basket will be waiting for you in your suite when you arrive.

Public Transport

Vienna is famous for its public transfer system. You can buy tickets at the Trafik next door.


There’s a parging garage directly at the Karmelitermarkt, Leopoldgasse 39. Cost: € 2,5 per hour, open 24 hours. For cheaper tickets, please inquire with our team in the office.


You must go outside to smoke! For this reason, suitable seats are provided outside every room.


Every suite is equipped with a safe, big enough for a 15“ laptop.


For your training or workout we recommend Fit 21 GmbH. And afterwards relaxing in the wonderful spa in the near Dianabad.


Free cancellation until 6.00 p.m. three days prior to arrival. Exceptions are for bookings at »no cancellation« rates.


All of our suites are equipped with a flatscreen TV, which can be hidden with a curtain.


All our suites and the reception are equipped with free Wi-Fi. The login data are available at the reception.

Laundry service

We are pleased to organize to wash your laundry on request. Your fresh laundry is returned on the next day. If you need an ironing board or an iron please ask in our office.

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